To ensure that you receive your tickets soon, follow the steps below:
☞ Look up the transaction in your banking environment.
☞ Take a screenshot of the statement or copy the transaction data.
Using the transaction details, our support department will be able to look up your order and help you proceed.
☞ Contact our helpdesk and clearly state that you want to change your e-mail address. Don't forget to include the transaction details and the correct e-mail address.